Return Policy

Return & Refund Policy

Last updated: January 2026

Thank you for shopping at KsaveraART. Each artwork is created with great care, and your satisfaction is important to us. Please read our return and refund policy carefully before making a purchase.

1. Original Paintings (One-of-a-Kind Artworks)

All original paintings sold on KsaveraART are unique, hand-painted, and one-of-a-kind artworks.

Due to their individual and non-reproducible nature, all sales of original paintings are final and excluded from the right of withdrawal, in accordance with EU consumer law (Directive 2011/83/EU, Art. 16(c)).

We make every effort to accurately photograph and describe each artwork.
If you have any questions about a specific piece, please contact us before placing your order.

2. Prints (Reproductions)

Return Policy for Custom Prints (Reproductions)

All prints offered are custom-made on demand for each individual customer. These prints are unique and personalized, created specifically based on your order and cannot be resold to other customers.

Under § 312g Abs. 2 Nr. 1 of the German Civil Code (BGB), the right of withdrawal does not apply to goods made to the consumer’s specifications or clearly personalized.

Because of the custom nature of these prints, we do not accept returns or exchanges unless the item arrives damaged or defective.

Please carefully review your order details before purchase, including size, design, and medium, as refunds or returns for reasons such as incorrect size, change of mind, or preference are not possible.

If you receive a damaged or defective item, please contact us within 14 days of delivery with proof of the issue, and we will arrange a replacement or refund.